Privacy Policy

Collection of Personal Data and Communication

The information we gather about our customers and clients is entirely voluntary and provided by them in various ways, depending on the type of service they choose.

For instance, when signing up on our website or providing information over the phone, customers may choose to share their credit card information with us. However, please note that our payment process is handled by trusted third-party providers such as PayPal, 2Checkout, Authorize, and Stripe. These companies are solely responsible for processing the billing of our services and will never retain, share, or restore your data.

If a customer or client wishes to run a promotional campaign, we may require certain information from them, including their name, physical location, address, credit card information, and other relevant details necessary to complete the task. This information is collected during the registration process.

We require your email address to send you relevant information about the services you have opted for. Additionally, we may use your email to inform you about our upcoming plans and projects that may interest you. However, every promotional message we send includes an unsubscribe option, or you can directly unsubscribe by sending an email to care@clickydigital.com.

We may need specific details such as your email address, phone number, location, and business name for such emails. Please include "promoting messages opt-out" in the subject line when writing the email. When opting for our services, you can submit your credit card information online or over the phone. Rest assured, our payment process is handled by trusted third-party providers like PayPal, 2Checkout, Authorize, and Stripe.

Data You Provide

We strictly adhere to our policy of not associating customer-provided information with our site's information. The information you provide during registration or sign-up is solely used to provide you with relevant service-related information. If there are any changes to your personal information, you can inform us through a phone call or email to correct, update, or delete it.

Use and Protection of Personal Information

As per our policy, any data you provide will not be shared elsewhere. However, your data may be transferred if the company is sold or merged with another firm. We may also share your data with our advisors, but they are not authorized to use your personal information for their own purposes. Additionally, we have the right to disclose your information as required by law to protect our rights or comply with a legal proceeding, court order, or lawful process served on our website.

Data Retention

The data we collect from you is retained for a specific period, even if our association or assigned work has ended. This applies whether you have recently obtained our service and later terminated it, did not proceed with the service offer, or consumed the service and fulfilled the terms. Your data will be kept with us for four years after the end of our partnership, the date of rejecting our service offer, or when a service offer was unavailable.

During the mentioned data retention period, you have the option to remove your data from our database by contacting us via telephone, chat, or email. To process your removal request, please provide your name, email address, telephone number, physical location, business name, and area with the title "Remove Personally Identifiable Information" so that we can appropriately identify and process your request. It's important to note that any identifiable data provided is not dependent on the data retention period and cannot be erased.

Third-party Website Links

We have links with other websites, including our customers, advertisers, business partners, and associates. We do not have control over their daily business operations or practices and are not responsible for their policies and information. It is advisable to assess how they collect and use personal information independently.

Security Information

At Clicky Digital, we employ industry-standard security measures to safeguard the information stored in our systems. Our data is protected using firewalls and encrypted protocols to prevent unauthorized access. Our robust security system ensures that your information is not misused or subject to unauthorized alterations. For sensitive data like credit card information, we use secure socket layer (SSL) encryption during the process. Our employees are trained to protect your data, and we regularly review internal and external resources to assess the effectiveness of our security processes.

Revision Policy

Clicky Digital guarantees unlimited revisions as per your specific package. Clients can request revisions within the package without any additional charges. However, the overall design and concept will remain the same, and customers can choose one of the provided options for revisions. Revisions on multiple options may not be allowed or may incur separate charges. The standard turnaround time for logo and website design revisions is 48 to 72 hours, 3 to 5 days for video animations, and the timeline for software, apps, and games may vary depending on the scope of the revisions. Similarly, the timelines for functionality and development revisions may also vary based on the scope of work. The timeline for revising digital marketing strategies depends on factors such as research, mediums, budget, and the overall plan size.

Protection for Children

We do not collect any information from individuals under the age of 13.

Changes to This Privacy Policy

Our privacy policy may change over time. In the event of any policy changes, we will update our valued customers accordingly. We reserve the right to modify our security statement, so we recommend staying connected with our website to stay informed.